ITIL-5-Foundation덤프샘플문제다운시험준비에가장좋은덤프자료
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현재 경쟁울이 심한IT시대에,ITIL ITIL-5-Foundation자격증 취득만으로 이 경쟁이 심한 사회에서 자신만의위치를 보장할수 있고 더욱이는 한층업된 삶을 누릴수 있을수도 있습니다. 우리KoreaDumps 에서 여러분은ITIL ITIL-5-Foundation관련 학습지도서를 얻을 수 있습니다. 우리KoreaDumps는 IT업계엘리트 한 강사들이 퍼펙트한ITIL ITIL-5-Foundation문제집을 만들어서 제공합니다. 우리가 제공하는ITIL ITIL-5-Foundation문제와 답으로 여러분은 한번에 성공적으로 시험을 패스 하실수 있습니다. 중요한것 저희 문제집을 선택함으로 여러분의 시간도 절약해드리고 무엇보다도 많은 근심없이 심플하게 시험을 패스하여 좋다는 점입니다.
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ITIL-5-Foundation덤프샘플문제 다운 시험 최신 덤프
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ITIL ITIL-5-Foundation 시험요강:
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최신 ITIL Foundation Level ITIL-5-Foundation 무료샘플문제 (Q42-Q47):
질문 # 42
Performing routine tasks such as backups, monitoring, and capturing and processing events is part of which of the following activities?
- A. Deliver
- B. Operate
- C. Transition
- D. Support
정답:B
설명:
A close reading of the lifecycle chapter makes this straightforward. In the introduction to the "operate" activity, ITIL says this activity includes running technology platforms and systems, ensuring performance and availability, performing routine tests, backups, monitoring, and capturing and processing events. Those phrases appear together in the official description and match the wording of the question almost exactly. That means option C is correct. Deliver is different because it concerns providing services to users, onboarding or offboarding users, maintaining service quality standards, and gathering consumer feedback. Support is triggered when service quality or product performance deviates from agreed levels and focuses on restoration and user assistance. Transition is about introducing new or updated products into operational environments.
None of those descriptions fits the routine operational work listed in the question. ITIL also notes that operate is often invisible to customers, except when it affects service availability or performance. So the correct lifecycle activity for backups, monitoring, and event handling is operate, not deliver, support, or transition.
질문 # 43
What distinguishes ' continuous deployment ' from ' continuous delivery?
- A. Continuous delivery eliminates testing activities
- B. Continuous deployment prevents frequent releases
- C. Continuous deployment automatically deploys changes to production
- D. Continuous delivery requires manual code integration
정답:C
설명:
Continuous deployment is distinct from continuous delivery because it automatically moves validated changes into the live production environment. That is why option C is correct. In continuous delivery, changes are integrated, tested, and made ready for release, but a deliberate business or operational decision may still be required before deployment to production. In continuous deployment, that final manual release decision is removed, and successful changes flow directly into use. This requires strong automation, testing discipline, monitoring, and confidence in the deployment pipeline. Option B is incorrect because continuous delivery does not require manual code integration; integration is normally frequent and automated. Option D is also wrong because testing becomes more important, not less. ITIL aligns these practices with modern value stream optimization and reliable change flow.
질문 # 44
Which is the purpose of the "transition" activity?
- A. To ensure continual alignment of product roadmaps with the needs of service consumers
- B. To develop, integrate, and test digital products
- C. To create prototypes and specifications for products and services
- D. To seamlessly introduce new products into operational environments
정답:D
설명:
ITIL Version 5 states that the purpose of the "transition" activity is "to seamlessly introduce new or updated products into operational environments and to ensure effective onboarding/offboarding of suppliers." This wording directly supports option A. The transition activity happens after solutions have been built and tested and focuses on moving them safely into the live environment. ITIL also explains that this may include deployment to the organization's own live environment, a customer environment, or a marketplace, depending on the product architecture. In addition, transition covers onboarding and offboarding suppliers when acquired services or resources become part of delivery, operation, or support. The other options match different lifecycle activities. Option B describes discover, which is about alignment with service-consumer needs and strategy. Option C fits design, where prototypes and specifications are produced. Option D describes build, which is the activity of developing, integrating, and testing digital products. Because ITIL explicitly names seamless introduction into operational environments as the core purpose of transition, A is the exact verified answer.
질문 # 45
Which role authorizes budget for a service in a service relationship?
- A. Customer
- B. Product vendor
- C. Sponsor
- D. User
정답:C
설명:
The sponsor is the role that authorizes the budget for a service, so option C is correct. In ITIL, different stakeholders in a service relationship have different responsibilities. The customer defines requirements and is accountable for the outcomes of service consumption. Users are the people who actually use the service. The sponsor is the person or group that authorizes funding and provides financial support for the service. This role is important because value co-creation depends not only on usage and outcomes, but also on the commitment of resources needed to obtain and sustain the service. A product vendor may provide or support a product, but that does not automatically make them the budget authority in the consumer organization. Therefore, the sponsor is the role most clearly linked to budget authorization.
질문 # 46
How does ' access to resources ' support value co-creation in a service interaction?
- A. By allowing consumers to use provider resources
- B. By transferring responsibility for resources to consumers
- C. By limiting resource use to internal teams
- D. By replacing service actions with automation
정답:A
설명:
Access to resources supports value co-creation by allowing consumers to use provider resources under agreed terms, which makes option A correct. In ITIL, not every service interaction requires transfer of ownership or direct provider action every time. Sometimes the value comes from enabling consumers to access applications, data, infrastructure, knowledge bases, or equipment that remain under provider control. The consumer gains the ability to use these resources to achieve outcomes without needing to own and manage all of them directly. This helps optimize costs, risks, and effort. It does not mean transferring responsibility for all resources to the consumer, nor does it imply restricting usage to internal teams. It also does not eliminate service actions entirely, because support and other activities may still be needed. Access to resources is one important form of service relationship.
질문 # 47
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